Field Services is not a traditional industry — most firms consider themselves part of some other larger industry segment. However, field services software ecosystems are unique, which makes finding out-of-the-box solutions difficult.
When firms with a field services component go straight to the software market, they can quickly be disappointed with the offerings they find. With our advisory approach, we get to understand the field service company’s unique business requirements. With this in hand, we find not only the right footprint for their software but the right third-party add-ons, along with the very best implementation partners who are experienced with field services requirements.
ERP Advisors Group enlists consensus across a field services company by defining requirements, setting their software strategy, providing a roadmap for future acquisitions, conducting a diligent vendor selection process and managing the entire implementation.
We will define your needs and wants as well as how you would ideally use new automated solutions across for your field services company, whether you are working on telecom, plumbing, HVAC services, infrastructure management, deliveries, installations, warranty maintenance and repair, construction, security and AV integrations, etc.
After finalizing your ERP software and services contracts, EAG stays with you to oversee your service firm's implementation until they successfully go live. We will oversee integrations, data migration, change management, budgets, design and configuration, walkthroughs, training, testing, go-live cutover and will provide executive and project sponsor support throughout the duration of your project.
We assist with all components of data migration: extraction, cleansing, transformation and loading into your new system to ensure you have complete confidence in the accuracy of your data at go live.
Surveys across all of our field services clients reveal the most common reasons why they need new ERP to automate their business:
Dave’s expertise in data manipulation and consolidation was excellent. I felt as though my working relationship with Robert and Dave to be very good and I appreciate everything they have done. I did not always know the answers, but Dave would provide prototype files and clarify the information and structure being reviewed. They guided us rather than us having to evaluate and digest the extensive information ourselves.
We are 100% independent ERP consultants, and we never take commissions or payments from any vendors. Combining our objectivity with our white-glove selection process, you will be absolutely certain that you are selecting the right software and implementation resources.
Our field services clients are already very busy with their servicing their own clients and do not have time to become ERP experts. Though your key people still have to devote some time to an ERP initiative, hiring an ERP consultant frees them up to make the important ERP decisions while staying focused on their day job.
The more complex your business, the more likely for difficulty when selecting and implementing software. ERP Advisors Group will help you uncover your true needs and will only vet the most viable options for your size, requirements, resources and strategy.
We will create your requirements document and demonstration script with your field services industry best practices in mind while retaining what is unique to you, leaving out the manual workarounds.
Some field services companies hire us to help when they suspect they need a business case for new software. ERP Advisors Group helps stakeholders buy into what is best for the company by getting their input at multiple stages throughout the Needs Analysis, Selection and Implementation.
A frequent complaint we hear from prospects who tried to select field services ERP on their own is feeling confused about the software's capabilities. We get vendors to show your requirements during their product demonstrations. This ensures you feel confident about selecting the best products that can meet your needs.
We negotiate tens millions of dollars of deals every year for our clients. We provide contracts review on all terms and conditions, including software and services and every agreement embedded throughout the contract. Our clients receive price protection for many years to come on their purchase. While we don't guarantee it in writing, we normally save our fees on this step alone
ERP Advisors Group's Needs Analysis will uncover the benefits your company would realize with an ERP upgrade. Some of the most common benefits your field services company will realize include:
I have no problem being a referral for ERP Advisors Group. EAG helped take a huge mess, straighten it up, organize it, and get us to understand where we really stood and where things were. I see the project with EAG as a success because it allowed us to finally put the issues we had to bed and start moving forward.
ERP Advisors Group will help you not only define your requirements but more importantly, we will bake in the best practices for your field services company into your Request for Information and Demonstration Script.
We conduct dozens of selections every year, equating to tens of millions of dollars in software and services sales. With our deep knowledge of field services ERP, we will help you find right the ERP for your company, AND the right professional services company to implement it.