Retail and E-Commerce

ERP Advisors Group (EAG) is one of the top independent enterprise software advisory firms for Retail and E-Commerce companies.

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The online store itself is a software puzzle that can take a bit of decoding — is it for consumers only? Other businesses? Channel partners, dealers, distributors, or some other combination, requiring different item catalogs with different prices and discounts across sales channels?

Resolving the software pain points in an online or retail business can span a large range of purchasing and selling channel-focused software solutions.

At their core, retailers or wholesale distributors with an online store must have an order management system. Customer service phone representatives, sales reps in the field, and internet customers all need to have insight into inventory availability.

The ease with which an order can be entered or moved to fulfillment becomes a key point for automation as an online company grows. And with so many channels and distribution points, purchasing and warehouse management software must elegantly tie into the software ecosystem.

ERP Advisors Group can develop an e-commerce software strategy for your online, retail, or wholesale distribution company and implement a roadmap for these types of software initiatives.

Download the free "Retail & E-Commerce Factsheet".

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ERP Help for Retail and E-Commerce

ERP Advisors Group will help your Retail or E-Commerce business define requirements, set your software strategy, provide a roadmap, conduct a diligent vendor selection process, and manage the entire implementation.

Develop Your E-Commerce ERP Strategy

We will define your needs and wants, as well as how you would ideally use new automated solutions across your entire company, whether you are a marketplace, B2B, B2C, single brand website, online retailer, warehouse, department store, supermarket, or an off-price retailer.

Select Your New Software

We will guide you through selecting the best fit, most cost-effective business applications, and implementation partners.

Implementation Project Management

After finalizing your E-Commerce ERP software and services contracts, EAG stays with you to oversee your implementation until you successfully go live. We will oversee integrations, data migration, change management, budgets, design and configuration, walkthroughs, training, testing, and go-live cutover and will provide executive and project sponsor support throughout the duration of your project.

Data Migration

We assist with all components of data migration: extraction, cleansing, transformation, and loading into your new system to ensure you have complete confidence in the accuracy of your data at go live.

Why Retail and E-Commerce Companies Upgrade Their ERP Software

Surveys across all of our Retail and E-Commerce clients reveal the most common reasons why they need new ERP to automate their business:

  • There is a lack of visibility into pricing, including promotional prices. No systematic tracking of customer touches, potentially resulting in missed leads.
  • No real-time inventory counts or website/product catalog integration into accounting or sales.
  • Forecasting is too manual and is a time-consuming and inefficient process.
  • If the company continues to grow and adds additional product lines/SKUs, it would be unable to continue using the manual processes.
  • System limitation with tracking gain/loss on foreign currency translations with factory contracts.
  • Manual tracking of orders is time-consuming and runs the risk of errors in transferring data from one spreadsheet or system to another.
  • Order management inefficiently tracks pre-packs via spreadsheets with no systematic way of documenting which products are used by which. This creates more inefficiencies and difficulties downstream.
  • Unnecessarily time-consuming and manual royalty tracking and calculation.
  • Limited ability to produce out-of-box financial statements.
  • Outdated or no systematic vendor tracking and analysis.

Working with ERP Advisors Group has been a good experience and I would absolutely recommend them to colleagues. I’m particularly impressed with Founder and Managing Principal Shawn Windle. I feel he is very capable and has a lot of good experience and knowledge to draw from.

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Adam Birk


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Why You Should Hire ERP Advisors Group

We are 100% independent ERP consultants, and we never take commissions or payments from any vendors. Combining our objectivity with our white-glove selection process, you will be absolutely certain that you are selecting the right software and implementation resources.

"We liked working with ERP Advisors Group because of the wide range of things they have helped us with, along with the fact that they were personable, easy, and fun to work with." - Ted Ganio, CEO, Helinox


Our rapidly-growing e-commerce and retail clients are already very busy with their day jobs and do not have time to become ERP experts. Though your key people still have to devote some time to an ERP initiative, hiring an ERP consultant frees them up to make the important ERP decisions while staying focused on their day job.

Complex Business Processes

The more complex your business, the more likely for difficulty when selecting and implementing software.  ERP Advisors Group will help you uncover your true needs and will only vet the most viable options for your size, requirements, resources, and strategy.



Best Practices for Your Industry

We will create your requirements document and demonstration script with retail and e-commerce industry best practices in mind while retaining what is unique to your company, leaving out the manual workarounds.


Change Management

Many clients hire us to help when they suspect they need a business case for new software. ERP Advisors Group helps stakeholders buy into what is best for the company by getting their input at multiple stages throughout the Needs Analysis, Selection, and Implementation.


Vendor Demonstrations

A frequent complaint we hear from prospects who tried to select software on their own is feeling confused about the software's capabilities. We get vendors to show your requirements during their product demonstrations. This ensures you feel confident about selecting the best products that can meet your needs.

Contract Negotiations

We negotiate tens of millions of dollars of deals every year for our clients. We provide contract review on all terms and conditions, including software and services, and every agreement embedded throughout the contract. Our clients receive price protection for many years to come on their purchases. While we don't guarantee it in writing, we normally save our fees on this step alone.


How to Know If You Need an ERP Upgrade - Free Download 

Benefits to Upgrading Your ERP Software

ERP Advisors Group's Needs Analysis will uncover the benefits your company would realize with an ERP upgrade. Some of the most common benefits your E-Commerce or Retail business will realize include:

  • Systematic approach to managing and tracking inventory, demand planning, and forecasting to allow for growth in the company.
  • Real-time inventory availability visible throughout the company including website and product catalog.
  • Vendor metrics and reporting for delivery reliability, item quality issues, etc.
  • Integrated systems with streamlined routing of information. System-defined account close periods prevent making entries without proper approvals.
  • Flexibility to create reports and financial statements with little to no manual manipulation.
  • Automate accurate shipping calculations and applications to invoices, including web orders.
  • Track and accrue royalties and other program liabilities at the point of sale.
  • Logging, tracking, and calculation of received inventory and landed costs.
  • Purchasing approval workflow and tracking in the system with notification and visibility across the organization.
  • Compile cross-company customer information to develop a 360-degree view.
  • A user-friendly system that enables employees to streamline their core jobs while providing tools to perform high-value analysis and value-added decisions.
  • Reduce as much manual work as possible by allowing business data to be integrated and accessible to executives’ fingertips.

They certainly did a great job of keeping us on task, and that’s one of the challenges you run into with something like this is it might be really exciting when you get started and then it tends to drift. But they didn’t let that happen. This project was moving forward the whole time.

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Mark Schreiber

President, CRKT

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Retail and E-Commerce ERP Vendors

ERP Advisors Group will help you not only define your requirements but more importantly, we will bake in the best practices for your Retail or E-Commerce company into your Request for Information and Demonstration Script.

We conduct dozens of selections every year, equating to tens of millions of dollars in software and services sales.  With our deep knowledge of Retail and E-Commerce ERP, we will help you find the right ERP for your company, AND the right professional services company to implement it. 

We regularly vet the top, most viable Retail and Ecommerce ERP systems.

Let’s Get Started

Contact us today to start the conversation.