The online store itself is a software puzzle that can take a bit of decoding — is it for consumers only? Other businesses? Channel partners, dealers, distributors, or some other combination, requiring different item catalogs with different prices and discounts across sales channels?
Resolving the software pain points in an online or retail business can span a large range of purchasing and selling channel-focused software solutions.
At their core, retailers or wholesale distributors with an online store must have an order management system. Customer service phone representatives, sales reps in the field, and internet customers all need to have insight into inventory availability.
The ease with which an order can be entered or moved to fulfillment becomes a key point for automation as an online company grows. And with so many channels and distribution points, purchasing and warehouse management software must elegantly tie into the software ecosystem.
ERP Advisors Group can develop an e-commerce software strategy for your online, retail, or wholesale distribution company and implement a roadmap for these types of software initiatives.
ERP Advisors Group will help your Retail or E-Commerce business define requirements, set your software strategy, provide a roadmap, conduct a diligent vendor selection process, and manage the entire implementation.
We will define your needs and wants, as well as how you would ideally use new automated solutions across your entire company, whether you are a marketplace, B2B, B2C, single brand website, online retailer, warehouse, department store, supermarket, or an off-price retailer.
After finalizing your E-Commerce ERP software and services contracts, EAG stays with you to oversee your implementation until you successfully go live. We will oversee integrations, data migration, change management, budgets, design and configuration, walkthroughs, training, testing, and go-live cutover and will provide executive and project sponsor support throughout the duration of your project.
We assist with all components of data migration: extraction, cleansing, transformation, and loading into your new system to ensure you have complete confidence in the accuracy of your data at go live.
Surveys across all of our Retail and E-Commerce clients reveal the most common reasons why they need new ERP to automate their business:
We are 100% independent ERP consultants, and we never take commissions or payments from any vendors. Combining our objectivity with our white-glove selection process, you will be absolutely certain that you are selecting the right software and implementation resources.
"We liked working with ERP Advisors Group because of the wide range of things they have helped us with, along with the fact that they were personable, easy, and fun to work with." - Ted Ganio, CEO, Helinox
Our rapidly-growing e-commerce and retail clients are already very busy with their day jobs and do not have time to become ERP experts. Though your key people still have to devote some time to an ERP initiative, hiring an ERP consultant frees them up to make the important ERP decisions while staying focused on their day job.
The more complex your business, the more likely for difficulty when selecting and implementing software. ERP Advisors Group will help you uncover your true needs and will only vet the most viable options for your size, requirements, resources, and strategy.
We will create your requirements document and demonstration script with retail and e-commerce industry best practices in mind while retaining what is unique to your company, leaving out the manual workarounds.
Many clients hire us to help when they suspect they need a business case for new software. ERP Advisors Group helps stakeholders buy into what is best for the company by getting their input at multiple stages throughout the Needs Analysis, Selection, and Implementation.
A frequent complaint we hear from prospects who tried to select software on their own is feeling confused about the software's capabilities. We get vendors to show your requirements during their product demonstrations. This ensures you feel confident about selecting the best products that can meet your needs.
We negotiate tens of millions of dollars of deals every year for our clients. We provide contract review on all terms and conditions, including software and services, and every agreement embedded throughout the contract. Our clients receive price protection for many years to come on their purchases. While we don't guarantee it in writing, we normally save our fees on this step alone.
ERP Advisors Group's Needs Analysis will uncover the benefits your company would realize with an ERP upgrade. Some of the most common benefits your E-Commerce or Retail business will realize include:
ERP Advisors Group will help you not only define your requirements but more importantly, we will bake in the best practices for your Retail or E-Commerce company into your Request for Information and Demonstration Script.
We conduct dozens of selections every year, equating to tens of millions of dollars in software and services sales. With our deep knowledge of Retail and E-Commerce ERP, we will help you find the right ERP for your company, AND the right professional services company to implement it.