The Industries We Serve - Public Safety

Fire and police organizations commonly employ more than just financial software to automate their processes. The most common applications we have assisted with include RMS, Patient Care Records, Incident Reporting, Crew Scheduling, Supply Chain Logistics, Fleet Management, Computer-Aided Dispatch, Human Capital Management, and Life Safety.

We have helped numerous organizations with requirements gathering, RFP creation, software selection, government purchasing process, board presentations, and implementation project management — ensuring municipality money is spent wisely.

There is no other software advisory firm in the country with the fire-specific RMS experience we have.

Fire RMS Help for Public Safety

ERP Advisors Group will help your public safety organization define requirements, set your software strategy, provide a roadmap, conduct a diligent vendor selection process and manage the entire implementation.

Develop Your Public Safety RMS Strategy

We will define your needs and wants as well as how you would ideally use new automated solutions across your public safety organization, such as fire, police, emergency medical, and search and rescue.

Select Your New Public Safety Software

We will guide you through selecting the best-fit, most cost-effective business applications and implementation partners to best streamline patient care reporting, rostering, incident tracking and more.

Implementation Project Management

After finalizing your public safety RMS software and services contracts, EAG stays with you to oversee your implementation until you successfully go live. We will oversee integrations, data migration, change management, budgets, design and configuration, walkthroughs, training, testing, go-live cutover and will provide executive and project sponsor support throughout the duration of your project.

RMS Data Migration

We assist with all components of data migration: extraction, cleansing, transformation and loading into your new system to ensure you have complete confidence in the accuracy of your data at go live.

Why Public Safety Organizations Upgrade Their RMS Software

Surveys across all of our Public Safety clients reveal the most common reasons why they need new RMS to automate their business:

The administrative side of inspections deals with a lot of paper due to not having reliable electronic systems, resulting in extra work and taking extra time.
Tracking of purchases, inventory, assets, equipment, maintenance, and fleet is minimal and manually done, resulting in more errors and missing data.
Lack of efficient software and workflow around Incident Reports results in late reports that take extra time to get Incidents completed.
Truck checks are done manually and with paper and pen which is inefficient.
No central dashboard for incident updates, tracking, communication, & status.
Tracking and repairs, fuel cost and annual cost of apparatus is manually tracked, resulting in inaccurate data.

RMS does not link with Hospitals delaying information getting to the hospitals and sometimes causing there to be missing information
Many processes are setup based on how they do things, not based on best practices, resulting in work arounds to get things done.
Organizations do not have access to mobile devices (toughbooks or tablets) on all apparatus, delaying report entry.
Scheduling & tracking of Inspections and inspectors is a cumbersome process with no automated features.
Budget output analytics are inaccurate. Poor tracking for facilities & equipment maintenance and repair.

ERP Advisors brought in professionals that were able to help us manage and work through an implementation of a pretty significant software change and act like a member of our team and like I said before can bridge that gap between our internal team and the vendor's implementation team and they did that very very well.

DILLON MISKIMINS

CFO, SOUTH METRO FIRE RESCUE

Dillon Miskimins fire truck-1

Why You Should Hire ERP Advisors Group

We are 100% independent ERP consultants, and we never take commissions or payments from any vendors. Combining our objectivity with our white-glove selection process, you will be absolutely certain that you are selecting the right software and implementation resources.

"ERP Advisors Group came in and looked at what we were using at that time and did an analysis of what we needed in the future. From there they interviewed companies with the type of system we needed. EAG brought those companies in to do a demo and then we took the recommendation from EAG, along with our recommendation, and moved forward with our decision."

- John Willson, Louisville Fire

Resource-Constrained

Our public safety clients are already very busy saving lives, ensuring the safety of our community, preventing natural disasters and do not have time to become ERP experts. Though your key people still have to devote some time to an ERP initiative, hiring an ERP consultant frees them up to make the important ERP decisions while staying focused on their day job.

Complex Business Processes

The more complex your organization, the more likely for difficulty when selecting and implementing software. ERP Advisors Group will help you uncover your true needs and will only vet the most viable options for your size, requirements, resources and strategy.

Best Practices for Your Industry

We will create your requirements document and demonstration script with the public safety industry best practices in mind while retaining what is unique to your organization, leaving out the manual workarounds.

Change Management

Many clients hire us to help when they suspect they need a business case for new software. ERP Advisors Group helps appointed officials buy into what is best for the organization by getting their input at multiple stages throughout the Needs Analysis, Selection and Implementation.

Vendor Demonstrations

A frequent complaint we hear from prospects who tried to select software on their own is feeling confused about the software's capabilities. We get vendors to show your requirements during their product demonstrations. This ensures you feel confident about selecting the best products that can meet your needs.

Contract Negotiations

We negotiate tens millions of dollars of deals every year for our clients. We provide contracts review on all terms and conditions, including software and services and every agreement embedded throughout the contract. Our clients receive price protection for many years to come on their purchase. While we don't guarantee it in writing, we normally save our fees on this step alone.

Benefits to Upgrading Your ERP Software

ERP Advisors Group's Needs Analysis will uncover the benefits your company would realize with an ERP upgrade. Some of the most common benefits your Public Safety business will realize include:

Provide robust, easy, mobile-enabled Fire Incident Reporting by enhancing reporting specific tools.
Support all Fire Prevention functions within one Central application that is available online or offline for mobile devices.
New technology that is less costly to maintain, allows for easy remote access, and integrates seamlessly to EKG and hospitals.
Track inventory and full maintenance records for all apparatus; have the ability to run dynamic analysis.
Provide consolidated, centralized tools for calendaring and communication that are simple to use and available on mobile devices.

Integrate with Transport Company and Hospitals for transference of information.
Automate scheduling process with built in notifications, reducing unnecessary employee downtime and capital consumption on internal resources.
Ability to do Risk Assessments in residential and open spaces, track all data in one tool, through a remote device or onsite.
Provide capability to do in depth reports and run analytics on employees, certs, expirations dates, hours, etc.

Now that I’ve worked with EAG personally over the past five to six years, they’ve almost become an extension of our staff. During this process, if I ever had a question for any of the EAG team members, it would feel like they were in our office because they fit in like a part of our team. And that I think is such a value that EAG brings.

Holger Durre

Deputy Fire Chief, Boulder Fire

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Public Safety RMS Vendors

ERP Advisors Group will help you not only define your requirements but more importantly, we will bake in the best practices for your Public Safety company into your Request for Information and Demonstration Script.

We conduct dozens of selections every year, equating to tens of millions of dollars in software and services sales. With our deep knowledge of Public Safety workflows, we will help you find right the RMS for your organization, AND the right professional services company to implement it.

Public Safety