---
title: "Client Testimonial: Chief Michael Clements, Cy-Fair Fire Department"
description: We were seeking an all-in-one ERP. EAG delivered a thorough needs analysis, with a team that truly understood our processes.
image: https://www.erpadvisorsgroup.com/hubfs/Michael%20Clements%20Circle.png
---

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# Client Testimonial: Chief Michael Clements, Assistant Chief of Administration, Cy-Fair Fire Department

![Michael Clements Circle](https://www.erpadvisorsgroup.com/hs-fs/hubfs/Michael%20Clements%20Circle.png?width=200&height=202&name=Michael%20Clements%20Circle.png)

As one of the largest emergency services departments in the state, we were in serious need of a [new ERP.](https://www.erpadvisorsgroup.com/blog/why-upgrade-erp) We knew we couldn’t make it another 10 years with our existing system, so we started looking for a software advisory firm to help us with the upgrade process. We quickly found that ERP Advisors Group was the right choice. They were hungry for our business, and there was a night-and-day difference between them and the other firm we were considering.

When we started our [Needs Analysis](https://www.erpadvisorsgroup.com/services/needs-assessment), we were ultimately looking for a one-stop shop for as many ERP functions as possible, including the quartermaster shop purchasing, procurement processes, and accounting. Nothing was tied together in our legacy system, so the team was performing a lot of manual workarounds. Ideally, we also wanted to tap into scheduling and human resources within the same program. We have a lot of capital growth happening in the next 10 – 15 years, and we need a system with capital budgeting capabilities, including forecasting and projection models. We needed support with selecting a system that was easy to use and staff training to ensure frontline user adoption.

EAG gave us a thorough needs assessment. I have nothing but positive things to say about our consulting team: Zach, Hannah, and Aidan. They spent a lot of time getting to the heart of our systems and processes to understand our needs. Zach had a high level of business acumen, and he was flexible in understanding how our team operates. We don’t have a normal business model, and there are certain nuances with fire departments. He understood that and was able to tie our [government](https://www.erpadvisorsgroup.com/industries/government) and private sector desires together. Overall, ERP Advisors Group was exceptional.

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---

## **About ERP Advisors Group**

![undefined-May-18-2026-05-13-15-5544-PM](https://www.erpadvisorsgroup.com/hs-fs/hubfs/undefined-May-18-2026-05-13-15-5544-PM.jpeg?width=476&height=256&name=undefined-May-18-2026-05-13-15-5544-PM.jpeg)

ERP Advisors Group only provides software advisory services. Our consultants only work on enterprise software selections and implementations. Therefore, they are experts in conducting software selections and know the pitfalls to avoid as they guide our clients to a successful go-live. You will find our consultants care deeply about your project and are vested as much as you are in making it a success. Ultimately, we will do just about anything to make sure you are a success!

ERP Advisors Group was founded by Shawn Windle in 2010. He helped develop the technology practice at the largest accounting firm in Denver from 2004 - 2010 by offering Needs Analysis and Selection projects. But Shawn saw that clients were struggling during their implementations, even though they selected the right software. The firm’s partners were too averse to the risk of losing tax and audit business from a risky implementation. Thus, ERP Advisors Group was born with the purpose to provide Client-Side Implementation Services.

We take responsibility for the decisions we help our clients make during the Selection phase by staying on for their implementation, ensuring they go live with their new software.

[**Download**](https://www.erpadvisorsgroup.com/hubfs/EAG%20Digital%20Brochures%202022/EAG%20Brochure.pdf) our free company brochure for more information about EAG.

 

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