Adam Clapp is the Chief Financial Officer for Bron Tapes, a distributor of industrial adhesives that has been in business since 1977. Located in nine different states, they distribute pressure sensitive adhesives, printed tapes, and die-cut tapes to many different industries.
What made you decide it was time to look for new software?
We found ERP Advisors Group when we decided it was time to update our system. I think every seven to 10 years it’s a good idea to take a look at new software and we were running up on 10 years with our current software. We had a lot of efficiency issues and we needed to make a change to help us grow.
What made you choose ERP Advisors Group?
We decided to hire ERP Advisors Group because they were professionals in the industry, and ERP selections and implementations are the only things they do. We didn't want to choose a firm that had two or three other side businesses. ERP Advisors Group only works with ERPs and that's it.
What services did the team at ERP Advisors Group provide?
The first thing ERP Advisors Group did for us was a Needs Analysis, which helped us decide that we did need a new system. During the Needs Analysis they interviewed approximately 35 different employees, which is a good chunk of our company. EAG asked questions about every single process and where the pain points were. They helped uncover a lot of things, issues that we didn't even realize our employees were having.
What were your goals or objectives for this project?
Our goals for making a change were mostly just to become more efficient. We had a lot of manual processes as we had circumvented many of the controls that were set up with our old system. We wanted to consolidate, and we needed a system that would be there for us as we grew. The system that we had wasn't really going to help us get to that next level.
How did ERP Advisors Group help you meet those goals?
ERP Advisors Group helped us meet our goals for becoming more operationally efficient by first helping us decide that our existing system wasn't going to work, and then helping us find a new system. There are hundreds of systems out there that probably would have worked for our business and any of those companies would have sold those systems to us. But EAG was able to help us find that perfect fit.
How did EAG help your company be certain that new software was in your best interest?
The implementation of the software was a really extensive process, and we went through many demos with lots of different people. ERP Advisors Group worked with us through all of that and they helped us determine that there was one system that was going to be a fit for us. In the end, EAG made our choice pretty easy.