Public Safety Case Study: South Metro Fire Rescue

South Metro Fire Rescue Colorado logo

The ERP implementation process is often the most daunting and challenging part of the process. We can guide you through the transition and ensure that your project will go as smoothly as possible. We have led many implementations, and we know exactly how to avoid the pitfalls and landmines that, without a seasoned guide, could lead to a failed project.

Problem: South Metro Fire Rescue provides preparedness, prevention, mitigation, and emergency response services to approximately 203,500 residents. After utilizing their legacy applications for over 15 years, their systems were not meeting their needs. While they knew they needed to change software, they determined that they did not have available and qualified resources to drive the implementation process.

Solution: South Metro engaged ERP Advisors Group to guide them through the entire implementation process. From project kickoff all the way through to go-live, we facilitated all of the project tasks to ensure the implementation was a success. While there were issues that needed to be resolved along the way, our team helped the client resolve the issues quickly and with the best possible outcomes. Ultimately, we had a successful go-live, and South Metro Fire Rescue is using their new applications to run their operations.

The ERP implementation process is the toughest part, and if something goes wrong during the process, you may not be able to recover quickly or may suffer a major financial impact without a consultant. Let us guide you through the transition to make it as easy, painless, and worry-free as possible. We will develop an implementation roadmap that will guide the entire process and make sure your expectations are met in launching your ERP software.

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