For 50 years, Epicor has created industry-specific software solutions and services that aid businesses across the world. Scuderia AlphaTauri, a Formula 1 racing team, is a notable partner of Epicor, proving they can provide solutions in innovative and unique ways. Tune in to this installment of The ERP Advisor for an overview of Epicor's differentiators in the market.
In 2020, Epicor Software Corporation was sold by its investors at KKR to the private equity firm Clayton, Dubilier, & Rice (CD&R). From a numbers’ standpoint, Epicor employs over 3,800 people located in 150 countries across the world. As of 2022, Epicor has over 27,000 customers with over 120,000 cloud users and generates almost a billion dollars a year in total revenue.
What Does Epicor Sell?
Epicor describes itself as a producer of industry-specific productivity solutions in the form of ERP software solutions. Over the years, Epicor has developed or acquired many industry-specific software solutions, specializing its platforms for the industries that use them including Distribution software, Packaging software, Automotive software, and more. Most of Epicor’s offerings fall into the 2nd and 3rd tiers of the ERP pricing model.
Their unique offerings expand across Customer Relationship Management, Supply Chain Management, and Human Capital Management, in addition to their ERP solutions. Like many other software vendors in the market, Epicor supplies their offerings in both SaaS (Software-as-a-Service) and on-premises deployment models.
What Kind of Partnership Ecosystem Do They Have?
ERP software vendors develop partnership programs to help contribute to the success of the implementation of their software solutions. Epicor has two main partnership channels, ISV partners (Independent Software Vendors) and Channel partners.
ISV partners write and sell software. These partners work exclusively with Epicor products, providing expertise to their users on the solutions they implement. Conversely, the Channel partners are those that sell products and services but do not develop specialized solutions on the platform. These partners tend to implement products from multiple vendors but can nonetheless implement Epicor.
Why Does Epicor Win Over Their Competitors?
In our experience, Epicor differentiates itself through its deep 50 years of ERP history and its niche offerings in specific industries such as automotive, lumber, aerospace, and specialty distributors.
After being in the market for 50 years, Epicor has established a name for itself in the market and has developed extensive knowledge to differentiate itself from other vendors with similar solutions. Their maturity in the industry has led to a loyal customer base and a knowledgeable channel who cater to their customers.
In addition, Epicor provides numerous options to satisfy unique needs in many industries. What differentiates Epicor is its specialization of solutions, so users feel that they are being heard and accommodated in a way that other ERPs cannot provide.
With over 50 years of software solution experience, very few ERP vendors have the actual knowledge of real world needs that Epicor brings with their proven solutions. In addition, Epicor’s acquisitions introduces state of the art technologies to their tenured small to mid-sized customers that are evaluating technology transformation projects. We hope Epicor continues their penchant for technology innovation long into the future.