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How to Approach ERP User Training & Adoption

Written by Rebekah McCabe | Mar 18, 2026 8:06:38 PM

End users who fail to train on their new ERP before go-live can be one of the biggest roadblocks to a successful ERP implementation. Why do they refuse to train? How do you get them to participate? What blocks their buy-in? It is important to understand how to best support them so they are ready to use the new system at cut-over. On this episode of the ERP Advisor, Shelby Toney breaks down the key factors to consider when approaching ERP user training and outline EAG’s top 7 tips for successfully training your users during an ERP implementation.

How to Approach ERP User Training & Adoption

End users who fail to train on their new ERP before go-live can be one of the biggest roadblocks to a successful ERP implementation. Why do they refuse to train? How do you get them to participate? What blocks their buy-in? It is important to understand how to best support them so they are ready to use the new system at cut-over. On this episode of the ERP Advisor, Shelby Toney breaks down the key factors to consider when approaching ERP user training and outline EAG’s top 7 tips for successfully training your users during an ERP implementation.