Acumatica Summit 2026 marked the first year Acumatica would take advantage of its scenic home in Seattle, Washinton, hosting thousands of its community members at the brand-new Seattle Convention Center. This was the perfect location to announce what has been and what is coming to the product in 2026. First and foremost, Acumatica aimed to solidify its commitment to the SMB space, with tools that promise to deliver value to customer as early as today with the systems businesses already have in place.
Acumatica has zeroed in on the relationship between people, machines, and processes to help customers achieve success in the modern era. They are placing a key focus on greater connectivity, so businesses can achieve a more holistic view of their organization built on a single source of truth, and their flexible platform and product offerings make it easy for customers to pick and choose the modules they need, when they need it. As industry lines continue to blur, Acumatica is set up to empower those businesses now operating across multiple industries, with industry editions specifically designed for those in manufacturing, distribution, construction, retail, and professional services.
Chief Engineering Officer, Miten Mehta, took charge of announcing the AI innovations coming from Acumatica, and they were plentiful! Acumatica envisions a world where AI works for the customer, their company, and their specific role. They emphasize that they are not developing AI just for AI’s sake, but working to deliver solutions that empower users in practical ways and enable success.
The adopted acceleration of AI within the Acumatica ecosystem begins with AI Studio, an orchestration platform built to enable AI development and implementation. Customers no longer require large, expensive IT teams to manage their internal AI tools. Prompts and instructions for AI solutions can be edited in a no-code environment, in plain English, outlining how information is pulled and cited. By learning from the insights uncovered through AI and applying that data to take action by configuring solutions within AI Studio, customers can achieve new heights.
Available out-of-the-box, AI Assistant adapts to the needs of customers and their roles to boost productivity and remove manual work. Acumatica’s AI Assistant is readily available across all business functions at the click of a button. Not only does the assistant operate in plain English, like the rest of Acumatica’s AI solutions, but it applies context to dig into issues, deliver mediations, and even suggest follow up questions within the interaction to proactively offer results.
The introduction of AI anomaly detection within Acumatica’s solution has revolutionized data retrieval and presentation. Paired with Acumatica’s robust reporting capabilities, customers can effectively identify changes or areas of concern to make corrections and adapt. These capabilities reduce time spent sifting through information to manually identify actionable insights.
While much of Acumatica’s focus was on the connectivity of industry operations, they still sought to enhance their offerings separately across each edition utilizing customer feedback. Unlike previous years, releases were broken into edition groups, not each edition.
With so much interconnectivity between these industries already, it makes sense Acumatica would choose to enhance these solutions together.
The new AI Cross-Selling Assistant is built for improved sales outcomes. AI is utilized to retrieve insights to recommend product pairing for optimized selling. By comparing buying patterns and identifying items frequently purchased together, the AI Assistant will recommend pairings by relevance to meet customers at the point of purchase.
Amazon remains a core source of revenue for many businesses in the SMB space, making Amazon-oriented functionality crucial in maintaining and growing a healthy business. Acumatica’s update offers a unified profitability view to support enhanced decision-making within the Amazon product line. The solution goes as deep as offering real-time margin visibility to improve resource allocation and product placement.
Managing the supply chain and delivering on orders is difficult for any business. Acumatica seeks to reduce the strain that order fulfillment has on businesses through the Order Orchestration Assistant. This tool enables users to orchestrate orders in bulk and single orders to automate the process. All operations are created through predefined orchestration rules and human oversight to ensure accuracy.
The new Shop Floor Kiosk is built specifically for operators who desire real-time data capture and visibility, without the required administrative work. Operators can access data, including quantity reports, and clock out without needing to walk away from their post.
Beyond the deep functionality outlined above, customers can expect a number of new innovations in 2026, including:
Construction and Professional Services will receive major uplifts in Acumatica’s 2026 R1 release. Acumatica’s goal is to deliver the full lifecycle of solutions.
Customers spoke and Acumatica responded, digging deep into their Project & Branch Financial offerings. Users can now set up their preferences at the line and header levels, as well as capitalize on validation tools. The financial core is further strengthened by stronger labor and time tracking tools, including flexible timecards and incremental reporting, as well as payroll reporting built for operations in the United States and Canada.
Acumatica’s 360 Degree Reporting Dashboard is built for enhanced reporting and operational insights. Additionally, customers can benefit from emerging anomaly detection tools enabling greater control over change orders and identifying areas for review.
As many customers have been demanding, Acumatica introduced improved Document Management and Field Service capabilities to meet the deep, complex needs of construction and professional service organizations. Additionally, customers will benefit from the Vendor Portal, coming later in 2026.
Bolstered by Vista’s acquisition, Acumatica’s community is expanding at an accelerated rate. New Independent Software Vendors (ISVs) and Value-Added Resellers (VARs) are joining Acumatica’s network to develop solutions and provide deep industry expertise.
As part of the evolving landscape, Acumatica announced the acquisition of CoreChain to develop greater payment and supply chain finance capabilities directly within Acumatica’s offerings. Simultaneously, Acumatica announced an expanded strategic partnership with AvidXchange, expected to launch later this year, to enhance payment automation for customers on the Acumatica platform.
Acumatica’s innovative 2026 strategy will elevate customers in the new year with technology they can use today. The companies that will benefit the most from emerging technology are those who take advantage of their ERP vendor’s roadmap and product strategy. If you need help paving your path forward with Acumatica, schedule a free consultation with the experts at ERP Advisors Group.